Introducing Mucrodent – Royal

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Over 13 years now, Mucrodent has powered several Dental Centres in Kenya. Since inception, Mucrodent has undergone a series of improvements  as technology advances. In 2020, our previous Ultimate edition was born and for the past 8 years, it has made several clinics more efficient, more dentists happier and rendered most competitors (System) more inferior.

 

Introducing Mucrodent – The Ultimate Dental Management Solution!

Say goodbye to paperwork and scheduling chaos! Mucrodent streamlines patient records, appointments, billing, and more—all in one smart, easy-to-use platform.

✅ Effortless Appointment Scheduling
✅ Automated Billing & Insurance Processing
✅ Secure Patient Records & Treatment Plans
✅ User-Friendly & 3D Graphics render

 

Upgrade your dental practice with Mucrodent and focus on what truly matters—patient care!

 

Graphically rich dynamic reports

 

Key Features of Mucrodent

1. Patient Management & Records

Electronic Health Records (EHR) – Securely store and manage patient history, medical alerts, allergies, and treatment plans.
Patient Portal – Allow patients to access appointments, invoices, and treatment history online.
Digital Forms & Signatures – Go paperless with customizable digital intake forms and e-signatures.
Family & Insurance Linking – Easily manage family accounts and insurance coverage details.

2. Appointment & Scheduling

Smart Scheduling – Optimize chair time with drag-and-drop calendar and automatic reminders.
Automated Appointment Reminders – Reduce no-shows with SMS, email, and phone call reminders.
Online Booking – Enable patients to schedule appointments via the patient portal.
Waitlist & Cancellations Management – Keep the schedule full by filling last-minute cancellations.

3. Treatment Planning & Charting

Advanced Charting – Intuitive, interactive dental charts with support for perio charts and treatment notes.
3D Tooth Chart – Visual treatment planning with color-coded procedures.
Procedure Templates – Predefine procedures for quicker and more accurate treatment documentation.
Digital Imaging Integration – Seamlessly connect with X-ray, CBCT, and intraoral cameras.

4. Billing & Financials

Automated Billing & Insurance Claims – Process payments efficiently with direct insurance billing.
Multi-Payment Methods – Accept credit cards, online payments, and in-office transactions.
Payment Plans & Financing – Offer flexible patient payment plans with interest settings.
Detailed Financial Reports – Gain insights with revenue tracking, aging reports, and financial summaries.

5. Insurance Management

Real-Time Insurance Verification – Check patient eligibility and benefits instantly.
Pre-Authorizations & Claim Tracking – Submit, track, and manage insurance claims effortlessly.
EOB & ERA Processing – Automate Explanation of Benefits and Electronic Remittance Advice.

6. Communication & Engagement

Two-Way SMS & Email Messaging – Communicate with patients directly from Mucrodent.
Customizable Marketing Campaigns – Send newsletters, promotions, and appointment follow-ups.
Automated Recalls & Follow-Ups – Keep patients engaged with routine care reminders.

7. Reporting & Analytics

Comprehensive Reports – Generate reports on productivity, revenue, patient retention, and more.
KPIs & Dashboard Analytics – Get real-time insights into practice performance.
Customizable Data Export – Export data for deeper analysis and forecasting.

8. Security & Compliance

HIPAA & GDPR Compliance – Ensure full legal compliance with patient data protection laws.
Role-Based Access Control – Secure sensitive data with user permissions.
Automated Data Backup – Keep your data safe with scheduled cloud backups.

9. Multi-Location & Cloud Access

Multi-Clinic Management – Manage multiple locations from a single platform.
Cloud & On-Premise Options – Choose between cloud hosting or local server installation.
Remote Access – Access practice data securely from anywhere.

10. Integrations & Customization

Third-Party Integrations – Seamlessly connect with popular dental software, payment gateways, and imaging systems.
API Access for Custom Development – Extend functionality with custom integrations.
Modular System – Customize features based on practice needs.

 

WHAT IS NEW?

 

  Feature       Description     Availability  
                     
                SAAS     DARK  
                       
Performance   · Increased speed of queries   ü     ü  
        · Separate Report server to improve speed   ü     ü  
          ü     ü  
        · Middle Tier enhancement        
          ü     ü  
        · Latest .net        
          ü     ü  
        · DirectX 12        
          ü     X  
        · SSL Encryption        
        · Minified   ü     X  
        · Document Manager   ü     ü  
          ü     ü  
        · Stored procedure/functions for better Data        
                   
          retrieval            
Security   · Fingerprint Login            
        · Strong Passwords Only            
        · Auto Password Change            
        · Failed Login Attempts            
        · Encryption            
        · Clinic specific role   YES     YES  
        · Delete logs        
                   
        · Payment paid lock            
        · Minified Backup Files            
        · Security key file            
        · Completed Procedure lock            
        · Instant Auto recover            
Accessibility   · Automatic Notes taking   ü     ü  
        · Document Manager   ü     ü  
          ü     ü  
        · Super family enhancement        
          ü        
        · Remote System Access       X  
Graphics   ü Hardware Acceleration            
        ü reDis DirectX            
        ü Export charts   YES     YES  
        ü Improved 3D view            
        ü Faster rendering            
Reports   · Added 300 new reports:            
          (currently open claims, TP procedures per            
          patient, daily patient payments per chart, daily            
          insurance payments, aging with date of last            
          payment, daily procedure with chart numbers,            
          account balance for all patients with   ü     ü  
          appointment on specific day, All received Lab            
          Cases, TP procedures, All referrals, no. of            
          payments by payment type, List of new            
          payments in a date range, no. of patients in a            
          period of time, list of patients with X insurance,            

 

    daily payments by type, all outstanding preauths,    
    quarterly production by billing type, patients    
    seen between two dates, sum of aging,    
    appointment history, all patients never seen, all    
    sent and received lab cases with PatNo., no. of    
    active patients by age group, all duplicate    
    patients, list of patients per insurance with    
    completed procedures within two dates, income    
    by insurance within a date range, list of patients    
    by region, patient info by patient insurance    
    subscriber ID, outstanding claims by insurance)    
    etct    
Hardware · Dolphin – Dolphin Imaging    
Support · Divvy – Divvy Systems    
  · Dimaxis – Planmeca    
  · Dexis – Dexray    
  · Digora – Soredex    
  · CleaRay    
  · Cerec – Sirona    
  · CareStream Ortho YES YES
  · Camsight
     
  · CADI    
  · ADSTRA    
  · AIS    
  · Apixia    
  · AudaxCeph    
  · ClioSoft – Sotai Imaging    
  · AutoStart SMart    
Backup ü Automatic Cloud Backup ü X
  ü Automatic DropBox Backup ü X
  ü Auto Recover ü X
  ü Cloud Sync ü ü
  ü 30 Days Auto Clean ü ü
SMS · Instant Payment Alerts    
  · Auto reminder    
  · Internal Module Block YES YES
  · View SMS Credit balance
     
  · Top Up SMS Credit    
  · Minimalistic SMS Worker    
Emails · Send Patient Invoice    
  · Send Patient Statement/Receipt    
  · Receive Appointment request directly in YES YES
    Mucrodent    
  · Read and Reply to Emails directly in Mucrodent    
Accounting · Fully Synchronized QuickBooks YES YES
  · Post entries to QuickBooks Company file
   

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