Over 13 years now, Mucrodent has powered several Dental Centres in Kenya. Since inception, Mucrodent has undergone a series of improvements as technology advances. In 2020, our previous Ultimate edition was born and for the past 8 years, it has made several clinics more efficient, more dentists happier and rendered most competitors (System) more inferior.
Introducing Mucrodent – The Ultimate Dental Management Solution!
Say goodbye to paperwork and scheduling chaos! Mucrodent streamlines patient records, appointments, billing, and more—all in one smart, easy-to-use platform.
✅ Effortless Appointment Scheduling
✅ Automated Billing & Insurance Processing
✅ Secure Patient Records & Treatment Plans
✅ User-Friendly & 3D Graphics render
Upgrade your dental practice with Mucrodent and focus on what truly matters—patient care!
Graphically rich dynamic reports
Key Features of Mucrodent
1. Patient Management & Records
✅ Electronic Health Records (EHR) – Securely store and manage patient history, medical alerts, allergies, and treatment plans.
✅ Patient Portal – Allow patients to access appointments, invoices, and treatment history online.
✅ Digital Forms & Signatures – Go paperless with customizable digital intake forms and e-signatures.
✅ Family & Insurance Linking – Easily manage family accounts and insurance coverage details.
2. Appointment & Scheduling
✅ Smart Scheduling – Optimize chair time with drag-and-drop calendar and automatic reminders.
✅ Automated Appointment Reminders – Reduce no-shows with SMS, email, and phone call reminders.
✅ Online Booking – Enable patients to schedule appointments via the patient portal.
✅ Waitlist & Cancellations Management – Keep the schedule full by filling last-minute cancellations.
3. Treatment Planning & Charting
✅ Advanced Charting – Intuitive, interactive dental charts with support for perio charts and treatment notes.
✅ 3D Tooth Chart – Visual treatment planning with color-coded procedures.
✅ Procedure Templates – Predefine procedures for quicker and more accurate treatment documentation.
✅ Digital Imaging Integration – Seamlessly connect with X-ray, CBCT, and intraoral cameras.
4. Billing & Financials
✅ Automated Billing & Insurance Claims – Process payments efficiently with direct insurance billing.
✅ Multi-Payment Methods – Accept credit cards, online payments, and in-office transactions.
✅ Payment Plans & Financing – Offer flexible patient payment plans with interest settings.
✅ Detailed Financial Reports – Gain insights with revenue tracking, aging reports, and financial summaries.
5. Insurance Management
✅ Real-Time Insurance Verification – Check patient eligibility and benefits instantly.
✅ Pre-Authorizations & Claim Tracking – Submit, track, and manage insurance claims effortlessly.
✅ EOB & ERA Processing – Automate Explanation of Benefits and Electronic Remittance Advice.
6. Communication & Engagement
✅ Two-Way SMS & Email Messaging – Communicate with patients directly from Mucrodent.
✅ Customizable Marketing Campaigns – Send newsletters, promotions, and appointment follow-ups.
✅ Automated Recalls & Follow-Ups – Keep patients engaged with routine care reminders.
7. Reporting & Analytics
✅ Comprehensive Reports – Generate reports on productivity, revenue, patient retention, and more.
✅ KPIs & Dashboard Analytics – Get real-time insights into practice performance.
✅ Customizable Data Export – Export data for deeper analysis and forecasting.
8. Security & Compliance
✅ HIPAA & GDPR Compliance – Ensure full legal compliance with patient data protection laws.
✅ Role-Based Access Control – Secure sensitive data with user permissions.
✅ Automated Data Backup – Keep your data safe with scheduled cloud backups.
9. Multi-Location & Cloud Access
✅ Multi-Clinic Management – Manage multiple locations from a single platform.
✅ Cloud & On-Premise Options – Choose between cloud hosting or local server installation.
✅ Remote Access – Access practice data securely from anywhere.
10. Integrations & Customization
✅ Third-Party Integrations – Seamlessly connect with popular dental software, payment gateways, and imaging systems.
✅ API Access for Custom Development – Extend functionality with custom integrations.
✅ Modular System – Customize features based on practice needs.
WHAT IS NEW?
Feature | Description | Availability | ||||||||||
SAAS | DARK | |||||||||||
Performance | · | Increased speed of queries | ü | ü | ||||||||
· | Separate Report server to improve speed | ü | ü | |||||||||
ü | ü | |||||||||||
· | Middle Tier enhancement | |||||||||||
ü | ü | |||||||||||
· | Latest .net | |||||||||||
ü | ü | |||||||||||
· | DirectX 12 | |||||||||||
ü | X | |||||||||||
· | SSL Encryption | |||||||||||
· | Minified | ü | X | |||||||||
· | Document Manager | ü | ü | |||||||||
ü | ü | |||||||||||
· | Stored procedure/functions for better Data | |||||||||||
retrieval | ||||||||||||
Security | · | Fingerprint Login | ||||||||||
· | Strong Passwords Only | |||||||||||
· | Auto Password Change | |||||||||||
· | Failed Login Attempts | |||||||||||
· | Encryption | |||||||||||
· | Clinic specific role | YES | YES | |||||||||
· | Delete logs | |||||||||||
· | Payment paid lock | |||||||||||
· | Minified Backup Files | |||||||||||
· | Security key file | |||||||||||
· | Completed Procedure lock | |||||||||||
· | Instant Auto recover | |||||||||||
Accessibility | · | Automatic Notes taking | ü | ü | ||||||||
· | Document Manager | ü | ü | |||||||||
ü | ü | |||||||||||
· | Super family enhancement | |||||||||||
ü | ||||||||||||
· | Remote System Access | X | ||||||||||
Graphics | ü | Hardware Acceleration | ||||||||||
ü | reDis DirectX | |||||||||||
ü | Export charts | YES | YES | |||||||||
ü | Improved 3D view | |||||||||||
ü | Faster rendering | |||||||||||
Reports | · | Added 300 new reports: | ||||||||||
(currently open claims, TP procedures per | ||||||||||||
patient, daily patient payments per chart, daily | ||||||||||||
insurance payments, aging with date of last | ||||||||||||
payment, daily procedure with chart numbers, | ||||||||||||
account balance for all patients with | ü | ü | ||||||||||
appointment on specific day, All received Lab | ||||||||||||
Cases, TP procedures, All referrals, no. of | ||||||||||||
payments by payment type, List of new | ||||||||||||
payments in a date range, no. of patients in a | ||||||||||||
period of time, list of patients with X insurance, |
daily payments by type, all outstanding preauths, | ||||
quarterly production by billing type, patients | ||||
seen between two dates, sum of aging, | ||||
appointment history, all patients never seen, all | ||||
sent and received lab cases with PatNo., no. of | ||||
active patients by age group, all duplicate | ||||
patients, list of patients per insurance with | ||||
completed procedures within two dates, income | ||||
by insurance within a date range, list of patients | ||||
by region, patient info by patient insurance | ||||
subscriber ID, outstanding claims by insurance) | ||||
etct | ||||
Hardware | · | Dolphin – Dolphin Imaging | ||
Support | · | Divvy – Divvy Systems | ||
· | Dimaxis – Planmeca | |||
· | Dexis – Dexray | |||
· | Digora – Soredex | |||
· | CleaRay | |||
· | Cerec – Sirona | |||
· | CareStream Ortho | YES | YES | |
· | Camsight | |||
· | CADI | |||
· | ADSTRA | |||
· | AIS | |||
· | Apixia | |||
· | AudaxCeph | |||
· | ClioSoft – Sotai Imaging | |||
· | AutoStart SMart | |||
Backup | ü | Automatic Cloud Backup | ü | X |
ü | Automatic DropBox Backup | ü | X | |
ü | Auto Recover | ü | X | |
ü | Cloud Sync | ü | ü | |
ü | 30 Days Auto Clean | ü | ü | |
SMS | · | Instant Payment Alerts | ||
· | Auto reminder | |||
· | Internal Module Block | YES | YES | |
· | View SMS Credit balance | |||
· | Top Up SMS Credit | |||
· | Minimalistic SMS Worker | |||
Emails | · | Send Patient Invoice | ||
· | Send Patient Statement/Receipt | |||
· | Receive Appointment request directly in | YES | YES | |
Mucrodent | ||||
· | Read and Reply to Emails directly in Mucrodent | |||
Accounting | · | Fully Synchronized QuickBooks | YES | YES |
· | Post entries to QuickBooks Company file | |||