Over 13 years now, Mucrodent has powered several Dental Centres in Kenya. Since inception, Mucrodent has undergone a series of improvements as technology advances. In 2020, our previous Ultimate edition was born and for the past 8 years, it has made several clinics more efficient, more dentists happier and rendered most competitors (System) more inferior.
Introducing Mucrodent – The Ultimate Dental Management Solution!
Say goodbye to paperwork and scheduling chaos! Mucrodent streamlines patient records, appointments, billing, and more—all in one smart, easy-to-use platform.
✅ Effortless Appointment Scheduling
✅ Automated Billing & Insurance Processing
✅ Secure Patient Records & Treatment Plans
✅ User-Friendly & 3D Graphics render
Upgrade your dental practice with Mucrodent and focus on what truly matters—patient care!
Graphically rich dynamic reports
Key Features of Mucrodent
1. Patient Management & Records
✅ Electronic Health Records (EHR) – Securely store and manage patient history, medical alerts, allergies, and treatment plans.
✅ Patient Portal – Allow patients to access appointments, invoices, and treatment history online.
✅ Digital Forms & Signatures – Go paperless with customizable digital intake forms and e-signatures.
✅ Family & Insurance Linking – Easily manage family accounts and insurance coverage details.
2. Appointment & Scheduling
✅ Smart Scheduling – Optimize chair time with drag-and-drop calendar and automatic reminders.
✅ Automated Appointment Reminders – Reduce no-shows with SMS, email, and phone call reminders.
✅ Online Booking – Enable patients to schedule appointments via the patient portal.
✅ Waitlist & Cancellations Management – Keep the schedule full by filling last-minute cancellations.
3. Treatment Planning & Charting
✅ Advanced Charting – Intuitive, interactive dental charts with support for perio charts and treatment notes.
✅ 3D Tooth Chart – Visual treatment planning with color-coded procedures.
✅ Procedure Templates – Predefine procedures for quicker and more accurate treatment documentation.
✅ Digital Imaging Integration – Seamlessly connect with X-ray, CBCT, and intraoral cameras.
4. Billing & Financials
✅ Automated Billing & Insurance Claims – Process payments efficiently with direct insurance billing.
✅ Multi-Payment Methods – Accept credit cards, online payments, and in-office transactions.
✅ Payment Plans & Financing – Offer flexible patient payment plans with interest settings.
✅ Detailed Financial Reports – Gain insights with revenue tracking, aging reports, and financial summaries.
5. Insurance Management
✅ Real-Time Insurance Verification – Check patient eligibility and benefits instantly.
✅ Pre-Authorizations & Claim Tracking – Submit, track, and manage insurance claims effortlessly.
✅ EOB & ERA Processing – Automate Explanation of Benefits and Electronic Remittance Advice.
6. Communication & Engagement
✅ Two-Way SMS & Email Messaging – Communicate with patients directly from Mucrodent.
✅ Customizable Marketing Campaigns – Send newsletters, promotions, and appointment follow-ups.
✅ Automated Recalls & Follow-Ups – Keep patients engaged with routine care reminders.
7. Reporting & Analytics
✅ Comprehensive Reports – Generate reports on productivity, revenue, patient retention, and more.
✅ KPIs & Dashboard Analytics – Get real-time insights into practice performance.
✅ Customizable Data Export – Export data for deeper analysis and forecasting.
8. Security & Compliance
✅ HIPAA & GDPR Compliance – Ensure full legal compliance with patient data protection laws.
✅ Role-Based Access Control – Secure sensitive data with user permissions.
✅ Automated Data Backup – Keep your data safe with scheduled cloud backups.
9. Multi-Location & Cloud Access
✅ Multi-Clinic Management – Manage multiple locations from a single platform.
✅ Cloud & On-Premise Options – Choose between cloud hosting or local server installation.
✅ Remote Access – Access practice data securely from anywhere.

10. Integrations & Customization
✅ Third-Party Integrations – Seamlessly connect with popular dental software, payment gateways, and imaging systems.
✅ API Access for Custom Development – Extend functionality with custom integrations.
✅ Modular System – Customize features based on practice needs.
WHAT IS NEW?
| Feature | Description | Availability | ||||||||||
| SAAS | DARK | |||||||||||
| Performance | · | Increased speed of queries | ü | ü | ||||||||
| · | Separate Report server to improve speed | ü | ü | |||||||||
| ü | ü | |||||||||||
| · | Middle Tier enhancement | |||||||||||
| ü | ü | |||||||||||
| · | Latest .net | |||||||||||
| ü | ü | |||||||||||
| · | DirectX 12 | |||||||||||
| ü | X | |||||||||||
| · | SSL Encryption | |||||||||||
| · | Minified | ü | X | |||||||||
| · | Document Manager | ü | ü | |||||||||
| ü | ü | |||||||||||
| · | Stored procedure/functions for better Data | |||||||||||
| retrieval | ||||||||||||
| Security | · | Fingerprint Login | ||||||||||
| · | Strong Passwords Only | |||||||||||
| · | Auto Password Change | |||||||||||
| · | Failed Login Attempts | |||||||||||
| · | Encryption | |||||||||||
| · | Clinic specific role | YES | YES | |||||||||
| · | Delete logs | |||||||||||
| · | Payment paid lock | |||||||||||
| · | Minified Backup Files | |||||||||||
| · | Security key file | |||||||||||
| · | Completed Procedure lock | |||||||||||
| · | Instant Auto recover | |||||||||||
| Accessibility | · | Automatic Notes taking | ü | ü | ||||||||
| · | Document Manager | ü | ü | |||||||||
| ü | ü | |||||||||||
| · | Super family enhancement | |||||||||||
| ü | ||||||||||||
| · | Remote System Access | X | ||||||||||
| Graphics | ü | Hardware Acceleration | ||||||||||
| ü | reDis DirectX | |||||||||||
| ü | Export charts | YES | YES | |||||||||
| ü | Improved 3D view | |||||||||||
| ü | Faster rendering | |||||||||||
| Reports | · | Added 300 new reports: | ||||||||||
| (currently open claims, TP procedures per | ||||||||||||
| patient, daily patient payments per chart, daily | ||||||||||||
| insurance payments, aging with date of last | ||||||||||||
| payment, daily procedure with chart numbers, | ||||||||||||
| account balance for all patients with | ü | ü | ||||||||||
| appointment on specific day, All received Lab | ||||||||||||
| Cases, TP procedures, All referrals, no. of | ||||||||||||
| payments by payment type, List of new | ||||||||||||
| payments in a date range, no. of patients in a | ||||||||||||
| period of time, list of patients with X insurance, | ||||||||||||
| daily payments by type, all outstanding preauths, | ||||
| quarterly production by billing type, patients | ||||
| seen between two dates, sum of aging, | ||||
| appointment history, all patients never seen, all | ||||
| sent and received lab cases with PatNo., no. of | ||||
| active patients by age group, all duplicate | ||||
| patients, list of patients per insurance with | ||||
| completed procedures within two dates, income | ||||
| by insurance within a date range, list of patients | ||||
| by region, patient info by patient insurance | ||||
| subscriber ID, outstanding claims by insurance) | ||||
| etct | ||||
| Hardware | · | Dolphin – Dolphin Imaging | ||
| Support | · | Divvy – Divvy Systems | ||
| · | Dimaxis – Planmeca | |||
| · | Dexis – Dexray | |||
| · | Digora – Soredex | |||
| · | CleaRay | |||
| · | Cerec – Sirona | |||
| · | CareStream Ortho | YES | YES | |
| · | Camsight | |||
| · | CADI | |||
| · | ADSTRA | |||
| · | AIS | |||
| · | Apixia | |||
| · | AudaxCeph | |||
| · | ClioSoft – Sotai Imaging | |||
| · | AutoStart SMart | |||
| Backup | ü | Automatic Cloud Backup | ü | X |
| ü | Automatic DropBox Backup | ü | X | |
| ü | Auto Recover | ü | X | |
| ü | Cloud Sync | ü | ü | |
| ü | 30 Days Auto Clean | ü | ü | |
| SMS | · | Instant Payment Alerts | ||
| · | Auto reminder | |||
| · | Internal Module Block | YES | YES | |
| · | View SMS Credit balance | |||
| · | Top Up SMS Credit | |||
| · | Minimalistic SMS Worker | |||
| Emails | · | Send Patient Invoice | ||
| · | Send Patient Statement/Receipt | |||
| · | Receive Appointment request directly in | YES | YES | |
| Mucrodent | ||||
| · | Read and Reply to Emails directly in Mucrodent | |||
| Accounting | · | Fully Synchronized QuickBooks | YES | YES |
| · | Post entries to QuickBooks Company file | |||
